1. Prohibited content
The following content may not be stored on or distributed through our services under any circumstances:
- Child sexual abuse material or any content sexualizing minors — reported to authorities without exception
- Content that is illegal under applicable law, including the law of the hosting jurisdiction
- Stolen data, credentials, or material obtained through unauthorized access
- Malware, ransomware, exploit kits, or command-and-control infrastructure
- Content that infringes copyright, trademark, or other intellectual property rights
- Fraudulent content, including phishing pages and fake shops
2. Prohibited network activity
- Denial-of-service attacks of any kind, including participation in booter or stresser services
- Unauthorized port scanning, vulnerability scanning, or penetration testing of third-party systems
- IP address spoofing or prefix hijacking
- Operating open resolvers, open relays, or other services commonly abused for amplification attacks
- Brute-force or credential-stuffing attacks against any system
- Interference with any other customer's service
3. Email and messaging
Sending unsolicited bulk email (spam) is prohibited, whether directly from our network or through third parties advertising a site hosted with us. All mailing must comply with applicable anti-spam legislation, use verified opt-in recipient lists, include functional unsubscribe mechanisms, and use accurate headers. Customers who intend to send legitimate high-volume mail must contact support in advance.
4. Resource abuse
Cryptocurrency mining is not permitted without prior written approval. Sustained workloads intentionally designed to exhaust shared host resources, circumvent plan limits, or degrade performance for other tenants are prohibited. Fair use applies to unmetered bandwidth as described in the Terms of Service.
5. Reselling and end users
If you resell services built on our infrastructure, you remain fully responsible for the conduct of your end users. You must impose terms at least as protective as this AUP and respond promptly to abuse affecting your customers.
6. Enforcement
We respond to violations proportionately: depending on severity, measures range from a warning with a cure period, to traffic filtering, immediate suspension, or permanent termination without refund for severe or repeated violations. Where the law requires, we preserve evidence and cooperate with law enforcement. We may pass through to you any fines or costs levied against us as a direct result of your violation.
7. Reporting abuse
To report abuse originating from our network, email [email protected] with the affected IP address, timestamps in UTC, and relevant logs or URLs. We review all reports and act on verified violations.